Flex-Agility Video

[Flex-agility] is a package we handle as a company's product as it works. So it went through all of the traditional product management process and this is how we are hoping to reinforce Outsourcing 2.0 model. So Flex-agility is a package that is fixed-price agile engagement and really the key to establishing this kind of engagement is an upfront expectation management process that allows us to understand from point of view of the customer how different features and aspects of the project are valued by the customer, how complex they are. It also allows us to establish a very specific governance of how the project execution will happen as well as a strict change control process in which we can control the fixed aspect of the project. And that is collaborative and involves all of the key personnel from the customer's point of view. It also goes through establishing decision-making criteria so there is no misunderstanding down the road on our part in terms of how the value is established by the business or IT, whoever is the ultimate customer. [...] The incentives of both sides are to deliver as much value as we can as quickly as possible while orchestrating the delivering in very well structured predefined manner preceded by extensive expectation management exercise that involves all of the key stakeholders.

There are very specific means of running the project including a set of tools, that we use internally to track the progress and report, they are very specific. We measure the committed characteristics such as for instance the velocity of development. And we commit to a certain velocity of development. In essence the speed with which we are able to develop the work at hand. And that's one of the ways the commitment works on our part. Once we establish the velocity at which the project had been scoped to go, the commitment on our part is to maintain that regardless of the staffing levels. So that's one of the aspects of the fixed part of the engagement and that's an example of how we measure execution. And I think it's extremely beneficial, because in a simplest example: you can have a lot of people working, but if you don't know how efficient or effective they are doing their job, you know the value becomes very questionable. But if you know exactly the velocity with which the project is proceeding, you've established the measurement characteristics upfront then it becomes very easy.

Alec Miloslavsky
CEO, Exigen Services